[Resolved] Citrus Payment Solutions — Unsuccessful transaction | |||||
I have used citrus pay to recharge my airtel no [protected]for 110rupees through net banking. On 11/04/2017. At 9.39 amthe amount has been debited from my account but i get transaction incomplete page and i am not recharged with particular amount. The ref no[protected] and citrus [protected]/ airt [protected]please check it immediately and do the needful. If the transaction is incomplete refund the money, if the transaction has hapenned recharge should be done. Was this information helpful? | |||||
May 12, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Apr 11, 2017 Citrus Payment Solutions Customer Care's response Hi, We would like to inform you that the Merchant Txn ids -[protected] is not successful at our end. In case of any deduction the same will be refunded to your respective account within 3 to 5 working days. For more help and assistance you can also write to us at [protected]@citruspay.com. Regards, Citrus Support Team | |||||
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