Citrus Payment Solutions — UPI payment on Zara through Citrus portal

I placed an order a few hours ago on Zara, was directed to the Citrus payment solutions page, paid and had the money debited from my account, but Zara cancelled my order saying the money has not been received. Please make sure my money reaches Zara or the refund reaches me. This is very poor service. I am attaching the payment confirmation screenshot as Paytm says to contact you.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I have still not received my refund or been contacted by citrus executives.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citrus Payment Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2969
    Pending
    245
    Resolved
    1777
    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
    View all Citrus Payment Solutions contact information