[Resolved] Citrus Payment Solutions — upi payment refund

Deepak J Acharya

Address:

COMEDK

Hi,
I was applying for comedk application.
Application number is hcu062268, applicant name is mohammed kaif, i paid rupees 1600/- application fee using upi, the payment did not reflect on the application but was deducted from my bank account, my upi id is [protected]@okaxis

The payment details are attached in this mail.

However since tomorrow was the last date for the application, i have paid rupee 1600/- again using my debit card.

Please refund the first payment as soon as possible.

Thank you

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May 13, 2020

Complaint marked as Resolved

Thank you

May 04, 2020

Updated by Deepak J Acharya This is the second payment, which was successful

May 04, 2020

Updated by Deepak J Acharya Second payment

Verified Support

May 05, 2020

Citrus Payment Solutions Customer Care's response Hi Deepak,

We regret the inconvenience caused. Your transaction with Citrus ID OL[protected] processed on[protected] for Rs. 1600.00 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday).

Feel free to write to us if any other information is required.

Regards,
Citrus Support Team