[Resolved] Citrus Payment Solutions — While shopping from zara app, the money got deducted from my bank account but it is failed in the app | |
This is regarding your payment gateway, while shopping from zara app, I paid the money through google pay. The money got deducted from my bank account but on the app it says payment pending and after that it got canceled. Kindly refund my money back. Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved | |
1 Comment | |
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Please share the below details with us and we shall assist you further.
• Citrus ID, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team