[Resolved] Citrus Payment Solutions — your ticket id is[protected] | |||
I have done the payment for my hpcl gas booking with details as below Transaction is :[protected] dated 30th september Cash memo : 1052193 rs: 598.00 Meanwhile gas agency cancelled my booking and raised another Cash memo # 1053826 for rs: 650.00 Gas agency still not received the payment of rs:598.00 In case if i need to pay for my gas booking again. Please return back the money i have paid as detailed above. Customer : udaya bhasker Mobile # : [protected] Gas agency : danish enterprise Attached details of transaction and payment deducted from my bank account Was this information helpful? | |||
Oct 6, 2017 Complaint marked as Resolved I have done the payment for my HPCL gas booking with details as below
TRANSACTION IS : 727309971170 dated 30th September
Cash Memo : 1052193 Rs: 598.00
Meanwhile Gas Agency cancelled my booking and raised another
Cash memo # 1053826 for Rs: 650.00
Gas Agency still not received the payment of Rs:598.00
In case if I need to pay for my gas booking again. Please return back the money I have paid as detailed above.
Issue is still not resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Oct 12, 2017 Citrus Payment Solutions Customer Care's response Dear Customer, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • First six and last four digits of the card (In case transaction is processed via Credit/Debit Card). • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • UPI / VPA if any used Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team. | |||
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