[Resolved] Citrus Payment Solutions — Zara app money deducted but the product was in pending and now it got cancelled. | |
I was purchasing a perfume, jacket & shoes online through Zara app.I chose an option to pay through UPI payments. They redirected me to citrus solutions merchant to continue my payment. I entered my upi id of google pay .My money ₹8, 470 got deducted but my order in the Zara app was showing payment pending & now the order got canceled. Kindly refund my money. UPI Transaction id is[protected] Was this information helpful? | |
Nov 1, 2021 Complaint marked as Resolved Verified Support Sep 16, 2021 Citrus Payment Solutions Customer Care's response Hi! Apologies for the inconvenience. As checked, this is a failed transaction and amount for same has been refunded on 15/09/2021 via RRN[protected]. You will receive the amount in your source account within 7-10 working days (except Saturday, Sunday and bank holidays). Regards, Team Citrus | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Post your Comment