[Resolved] Citrus Payment Solutions — Zara order money deducted but order is confirmed | |
I had place an order on zara india app online on 26th september 2021 and i payed via upi through that via google pay. I did the payment & my money got debited but in zara india app my order was not confirmed & zara did not receive any order payments & zara india cancelled my order saying that the payment was pending. I haven’t got any refund Please check my concern & give me the refund at the earliest possible. Was this information helpful? | |
Oct 31, 2021 Complaint marked as Resolved Verified Support Sep 27, 2021 Citrus Payment Solutions Customer Care's response Hi! Apologies for the inconvenience. As checked, this is a failed transaction and amount for same has been refunded on 27/09/2021 via RRN[protected]. You will receive the amount in your source account within 7-10 working days (except Saturday, Sunday and bank holidays). Regards, Team Citrus
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3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
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