[Resolved] Citrus Payment Solutions — Zara order money got debited but the order is cancelled | |
Hi, I had ordered from Zara and while paying I opted for google pay and the payment got deducted through citrus solutions ltd. But the order didn’t get placed. The amount is debited from my account. Please check this issue and refund back the amount. Thanks, Greeshma Was this information helpful? | |
Oct 4, 2021 Complaint marked as Resolved Verified Support Aug 24, 2021 Citrus Payment Solutions Customer Care's response Hi, We regret the inconvenience caused. Your transaction with Citrus ID UPI[protected] processed for Rs. 3750 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday) from the date of refund. Feel free to write to us if any other information is required. Regards, Citrus Support Team | |
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