Citrus Payment Solutions — Zara order Payment through Google pay | |
Hi, I made payments of Rs. 6550/- twice (Total ₹13100/-) and yet my order was not confirmed while the money was deducted. The details of my transactions are as follows: 1. INR 6550 debited from A/c no. XX7867 on[protected]:56:42 IST at UPI/P2M/[protected]/CITRUS SO/Axis Bank. 2. INR 6550 debited from A/c no. XX7867 on[protected]:59:04 IST at UPI/P2M/[protected]/CITRUS SO/Axis Bank. I need a refund of the above amounts at the earliest since my orders were never confirmed or processed. Moreover, Zara has not issued any email informing me of the refund. They have simply taken the money without providing any products in return. Was this information helpful? | |
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Any Mail ID where I can send you the above
Citrus Payment Solutions Customer Care's response, Jul 23, 2021
Verified Support
Hi,
Please share them via https://help.payu.in/
Regards,
Citrus Support Team
Please share them via https://help.payu.in/
Regards,
Citrus Support Team
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
We are unable to trace any transaction with the provided details. Please share the below details with us so that we can assist you-
• Citrus ID, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
Regards,
Citrus Support Team