Citrus Payment Solutions — Zara payment completed but not received

Hello my payment for zara was completed but on the zara app it showed payment failed, the amount has Been debited. And zara help is not responding
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My transaction id is[protected]

Citrus Payment Solutions Customer Care's response, Jul 12, 2021
Verified Support
Hi!

Apologies for the inconvenience. As checked, this is a failed transaction and amount for same has been refunded on 12/07/2021 via RRN 119113529753. You will receive the amount in your source account within 5-7 working days (except Saturday, Sunday and bank holidays).

Regards,
Team Citrus
I got a fake call from citrus payment solutions
Email - [protected]@gmail.com
Number - [protected]
Please take action against this they tried to fraud me with 20 thousand in the name of citrus payment. Please do the needed
Thanks

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