[Resolved] Citrus Payment Solutions — Zara payment failure. | |
I opted for payment via upi. I then did the payment through google pay for which zara had used citrus payment gateway. I did the transaction via [protected]@okhdfbank money got debited from my account but zara did not received the amount. So zara cancelled the order from their side as it keep pending I haven’t been initiated a refund. Kindly check my concern and give me refund of my money at the earliest. Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved Apr 22, 2021 Updated by Rashi Surana They haven’t resolved it. Also someone called me from this number +[protected] and asked me to pay ₹23000. It’s a total fraud. They will tell you that they have a google pay coupon and you’ll get the refund through that. Please don’t fall for it. I had to freeze my account to be able to not fall for this trap. Verified Support Apr 26, 2021 Citrus Payment Solutions Customer Care's response Hi! Apologies for the inconvenience. As checked, this is a failed transaction and amount for same has been refunded on 19/04/2021 via RRN[protected]. You will receive the amount in your source account within 5-7 working days (except Saturday, Sunday and bank holidays). Regards, Team Citrus | |
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