Citrus Payment Solutions — Zara - Payment processed but not reached Vendor (Refund requested) | |
I was placing an order on Zara India online on 9th October 2021, 5:00 PM. I completed the payment through google pay for which Zara had used the citrus payment gateway. I did the transaction via my UPI ID and money got debited from my account but Zara did not receive the amount. UPI Transaction ID[protected] Google Transaction ID - CICAgOD6rle0fg The order failed to process and I haven’t been initiated a refund. Kindly check my concern and give me a refund of my money at the earliest. Was this information helpful? | |
 1 Comment | |
Comments
Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query. Regards, Team Citrus
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052