Citrus Payment Solutions — Zara product. Made a payment to Zara through upi to Zara.

Citrus Payment Solutions — Zara product. Made a payment to Zara through upi to Zara.

J John tadigoppula from Hyderabad, Telangana

I made a payment on Zara through upi. The upi payment was successful but money hasn’t been credited to Zara and it says payment not successful in the Zara payment page. The money hasn’t been reverted back to me. The transaction I’d is[protected]. +2 photos Was this information helpful? No (0) Yes (0)
Dec 11, 2020 Updated by John tadigoppula Please revert back the money as I have provided all the necessary details for the upi payment and the payment has not been done in Zara. Please resolve my issue as soon as possible Dec 12, 2020 Updated by John tadigoppula Citrus payment solutions I’m expecting a refund of the transaction which you deducted money but didn’t send it to Zara. I’m well aware of your scam and I’m notifing you in advance that the issue has been notified to the higher officials in the income tax department. If I don’t get my money refunded to me by the earliest you will face the worst consequences I’m telling you. Don’t you mess with me. I have attached all the necessary details needed for the transaction so refund me at the earliest.
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Comments

John tadigoppula

from Hyderabad, Telangana

I’m posting this again because I haven’t been refunded yet and my order on Zara has been cancelled because the transaction was failed as the money was credited to you but not to Zara. I have attached all the necessary information needed for the refund. I have mailed you but no respond and as there is no number to contact you I’m requesting you to pay heed to my complaint. Please refund my amount.

Citrus Payment Solutions Customer Care

from Mumbai, Maharashtra

Verified Support

Hi John,

Hi, as checked refund was successfully initiated on 14-DEC-20 22:10:00
for UPI[protected] and shall reflect in the source account within 5 to 7 working days. Please find the needful Bank RRN no. for your reference[protected]. Hope this helps.

Regards
Team Citrus