Citrus Payment Solutions — Zara UPI Payment Failed

Address:A-77, Diamond District, Domlur

I was placing an order on Zara India online on 25th and 26th September and had opted for payment via UPI.
I then did the payment through lazy pay and Paytm UPI for which Zara had used the citrus payment gateway.
I did the transaction and the money got debited from my account but Zara did not receive the amount.
So Zara canceled the order from their side as it keep pending
I haven’t been initiated a refund.
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Sep 28, 2021
Updated by Vinesh Battula
Adding Images for reference

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