[Resolved] Citrus Payment Solutions — Zara upi payment on 9th oct 2021 | |||
Hi i have made a purchase from zara this 9 th oct and the payment was made through citrus solutions. The payment was on processing and it is showing that zara hasn’t received the payment.. did the transaction via [protected]@axisbank and money got debited from my account but zara did not received the amount. So zara cancelled the order from their side as it keep pending I haven’t been initiated a refund. Kindly check my concern and give me refund of my money at the earliest. Was this information helpful? | |||
Nov 11, 2021 Complaint marked as Resolved Verified Support Oct 11, 2021 Citrus Payment Solutions Customer Care's response Hi, We regret the inconvenience caused. Your transaction with Citrus ID UPI[protected] processed for Rs. 2990 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday) from the date of refund. Feel free to write to us if any other information is required. Regards, Citrus Support Team | |||
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