Citrus Payment Solutions — Zara upi payment stuck and no refund

Citrus Payment Solutions — Zara upi payment stuck and no refund

S Sachinbhat@12345 from Jammu, Jammu and Kashmir Oct 31, 2021 Nov 1, 2021 This thread was updated on Nov 1, 2021

Hey i made a upi payment on zara and my amount was debited from account but in zara app it wasn’t showing payment done . So i was waiting for refund from tommorow but I didn’t get one. so can u please look into the matter and process my refund asap my transaction number is UP1/[protected] oct 2021 And zara order no. is [protected] My email address is [protected]@gmail.com Was this information helpful? No (0) Yes (0)

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Citrus Payment Solutions Customer Care

from Mumbai, Maharashtra

Nov 1, 2021

Verified Support

Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query. Regards, Team Citrus

Sachinbhat@12345's [Complaint's author] reply, Nov 1, 2021

Contact number - 9596844285
Email id - Sachin Bhat
Transaction id- UP1/130319352108
Amount - 4590 rs
Date - 30 oct 2021

Sachinbhat@12345's [Complaint's author] reply, Nov 1, 2021

Email id - sachinbhat2015@gmail.com
Contact number - 9596844285
Transaction id- UP1/130319352108
Amount - 4590 rs
Date - 30 oct 202

Sachinbhat@12345's [Complaint's author] reply, Nov 1, 2021

Email id - sachinbhat2015@gmail.com
Contact number - 9596844285
Transaction id- UP1/130319352108
Amount - 4590 rs
Date - 30 oct 2021

Sachinbhat@12345's [Complaint's author] reply, Nov 1, 2021

Please issue a refund asap

Sachinbhat@12345's [Complaint's author] reply, Nov 2, 2021

Please take some immediate steps in order to process my refund

Sachinbhat@12345's [Complaint's author] reply, Nov 2, 2021

No response till now