Citrus Payment Solutions — Zara/Refund

Priya1410

from Hyderabad, Telangana

Oct 11, 2021

Address:

Uppal Hyderabad

Hello. I still haven't received the refund for the order I've cancelled a while ago. The payment has been done and amount has been deducted but Zara still couldn't even process it because it was a UPI payment and now they told me to contact this bank. Please make sure I get the refund at the earliest. Didn't expect such services through Zara atleast.

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Verified Support

Oct 12, 2021

Citrus Payment Solutions Customer Care's response Hi!

Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query.

Regards,
Team Citrus

Oct 12, 2021

Updated by Priya1410 Thank you. Please look into it and make sure it's refunded at the earliest.
Here's the transaction details:
Google pay number-[protected]
Email id- [protected]@oksbi

Oct 12, 2021

Updated by Priya1410 Screenshot.