Clarks India — – not responding to my online order

Address:Chandigarh, Chandigarh

Hi I have brought 2 pair women footwear online from website with following detail: Site: Order Number: 2464289 Total Amount: INR (Indian Rupees) 3998.04 Order Date: 05-Jan-2015 Payment Mode: ICICI NetBanking .After placing the order I received order confirmation mail from website as well successful payment mail from CCAvenue. But after the mails, there is no correspondence from site regaring the delivery status of my order. Their customer service number[protected] is not picking up the phone. Their customer service email customer.[protected] is not replying to my mail. Please help. I want my money back. Thanks Manjot Kaur
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Complaint comments 


I too am facing a similar problem like Manjot Kaur. I had placed orders for 2 pairs of shoes from clarks and the payment has been successful but no reply from the clarks side. Their customer care number is useless does not answer and also the email id that they have provided is false.
Please help me too. I want my money back.
Same problem.. Can't believe a company like this cheating on people. I had to return a shoe which is not a right fit for me. Neither their Toll free number nor the customer care email id are working. there is no one responding to calls. This is appearing like a online fraud!

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