Cleartrip — non receipt of information of confirmation about booking of flight tickets or trip id

Address:Mumbai City, Maharashtra

Today ie on 7-1-2018 at around 11 am l tried to book flight tickets through www.cleartrip.com
For
Name of passenger booked:- mrs varsha prapanna
From
1) vadodara (Bdq) to new delhi on air india's 8-20 pm flight of date[protected]
And
2) new delhi to vadodara indigo flight at 7-10 pm 0f date[protected].
Payment was made by icici credit card rs. 6742 was made through the credit card as per sms l received from icici bank.
But i have not received any message from cleartrip about 1) booking confirmation
Or
2) trip id or booking no or booking id no
Or
3) email or sms of tickets booked

In absense of any trip id all my repeated efforts to contact cleartrip on both their tollfree numbers were unsuccessful.
I have wasted enough time and disgusted by its poor contactibility.

Kindly confirm whether the booking is successful or not and if not then when my money will be refunded.
If booking is not confirmed then kindly inform me what was the problem,
Whether it was from my end or your end and what precaution l should take to avoid repeat of this.
Expecting an early reply.
Yours sincerely
Dr. Alok prapanna
Mobile no: [protected]
Email: [protected]@gmail.com
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