Club Group Of Hotels Complaints & Reviews

They are calling customers, saying we will explain about our company for 45 minutes to 1 hr and then will be given free holiday voucher for 6 night, 7 days. However if you dont become there member, they hand our voucher which has hidden charges like Admin fees. And that too is good amunt like 3000 for 2 nights or 6 thousand for 6 nights. Club group of hotel is simply fooling customers

I have got a Membership on 6.9.2014 for blue studio for 5 years from your Noida branch. I had request to Mr. Kabir on 7.9.2014 for booking but till date(24.9.2014), I have not received any confirmation. Kindly arrange to cancel my membership and pay back my 30000/- rupees. Abhishek Jain [protected]

I have seen many people affecting by frauds commitment by Club Group of Hotels Sales team. I have taken 2 years validity Trial Package of Membership worth Rs.15000/- Agreement No: EMMC0153 through its EDM mall, Ghaziabad branch from Pandey and Mr. Shahbaz Khan (VM). Club Group of Hotels agents are committing all facility at the time of booking / demo and comparing all facility same as provided by 5 star hotel. Committed facilities with me: 1). Buffet System without any cost. 2). Pick and Drop facility from Hotel to railway station without cost. 3). Local Sightseeing Tour facility. 4). Many other accessories. After taking membership package, on the time of booking hotel, person told me no committed facility provide by "Club Group of Hotels". Please help me. Company website: http://www.clubgroupofhotels.com

Sir, I am julie mishra, I want to complain against Club Group of Hotels (Destination Resorts India Pvt Ltd) for false promises and cheating. I have been cheated for sum of Rs 15,000. (Receipt attached). On 04/08/2013, I got a call from Club Group for free 3n/4 days hotel stays gift voucher & glass set. And I have to just listen to their presentation about their group and RCI . ms lovee & the manager offer me membership for Approx Rs 1,10000.which I rejected and then they offer me to buy 2yr trial package for Rs 15,000. for 1 Week travel voucher each for two year. They also mis-informed and false promise that I can use this voucher on home properties & tie up hotels free of cost only i have to give the taxes.travel discounts,food packages,all are included in this trial packages.even i can rent my 14 days to some one else with in two yrs. they told me that i have to pay only fuel charges,discount on train or flight ticket.40 to 50% off on resturant.i can enjoy all the activity like spa,water activity in their home properties in gurgaon, after 2days later i talk to rci corporate office,the customer care executive told me totally different things.(no discount on train or flight ticket,no discount on resturant,only one week for 2yrs,)i enquired about this things to ms lovee(empoyee of club gr.of hotels,west gate mall,rajouri garden)she told me that they did'nt yet send our paper to corporate ofc,so not to bother about it. Later they did't receive my call when i call from different no. than they rec the call and talk to my husband rudely,& straightly denied about all the above facility,& promises which they hv told me earlier.they cheated me.they did'nt dispatch me the membership card yet..in the paper they filled administrative fee rs. 15,000,balance due rs.95,000. i repeatedly ask them about this balance due,they told me that this amount only i have to pay in future if i like to take membership of 10 yrs,not the total 110000.after 2yr trial pack. they have cheateed me. so now i want my money back. I want to complain against Club group of hotels for false promises and cheating.

On 28th July I have taken an Trail package (RED group) of Club group of Hotel at Jasola, Living style mall, shop no 111, 1st Floor, New delhi where Mr Sukesh Kohli has given me some commitment which is mentioned below

When I have confirmed the same from your Janakpuri & Kalkaji Headoffice then I found that I was cheated by your employees (Sukesh & Waseem)

Please have a look on the below mentioned commitment vs. comparison

The total amount of this trail package is 17000

Mr. Sukesh Kohli has swapped my credit card worth Rs 16500 and told me that Rs 500 will be added as an processing fee and Total amount of Rs 17000 will be converted in to 6 equal EMI

Few commitment Sukesh Kohli gives me

1. Rs 17000 will be converted in to 6 equal EMI
2. In my Trail package I can use Auli – Clifftop Hotel from 25th Dec 2012 to 31st Dec 2012 (Sukesh has assured me that he will do the booking)
3. For booking I just need to inform them just 48 before in any season
4. I can take 2 more adults with me and in this case my one week will be divided in 3 nights 4 days and 2 studio apartment will be issued
5. At Auli- Cliff top hotel – I don’t need to pay the cable car cost
6. Near by location at cliff top hotel like flower valley, Hemkund sahib and other near place will be covered in this package and ciliff top hotel will provide the car and there will be no additional cost
7. In Full package company is giving 45 weeks in 30 year (1st year – 1 week, 2nd year – 2 weeks and on every alternate year I will get 2 weeks)
8. I can use any 5000 RCI resort free of cost in my membership
9. If I will not satisfied with the trial membership then company will give you one more week free of cost
10. Club group of hotel is having 35 own property in India and tie up with RCI 5000 resorts
11. In club group of hotels, company will provide you the car for local sight seen along with driver and that is free of cost, I only need to bear the Petrol cost

Post this membership when I confirm the same with Sachin ([protected]/[protected] & Rakesh sharma[protected] got to know the below mentioned things

1. Rs 17000 amount not converted in to EMI yet
2. In trial package I cannot do the booking in season hence booking at Clifftop hotel in Dec will not be done
3. Booking before 48 hrs is valid only on full membership not in trail membership
4. Yes you can take 2 more adults and your week will be divided in 3 nights 4 days
5. Who will bear the cable care cost – need to confirm
6. Free local sight seen at Auli – Need to be confirm
7. 45 weeks in 30 years in full membership – need to be confirm
8. If I will use RCI property then I need to pay Rs 6200 for a week
9. On non satisfaction case I will get one more week free of cost – need to be confirm
10. Club group of hotel is having only 4 property in India instead of 35
11. Free car along with driver for local sight seen, I only need to bear the Petrol cost

Please go through the above mentioned comparison which clearly says that your employees are cheated to customers… Is this type of services you are providing to your customers

I had a word with Mr Chandra(North head csutomer service), He told me tat in trail package you cannot take booking b/w 25th to 31st Dec

Now their Headoffice i.e. Janakpuri and Kalkaji have denied to do the booking at Auli from 25th Dec to 31st Dec for 1 couples and 29th Dec to 31st Dec for 2 couplesat Auli cliff top hotel

I do not want this membership, Please return my money on priority i.e. Rs 16500

I have also sent an email on [protected]@ssrpl.com, [protected]@ssrpl.com on 1st Aug however still not receive any revert

When I called at customer care of Credit card, They told me that EMI has not been converted by the merchant and I need to pay the total amount of Rs 16500…

I have shared my concern with Sukesh Kohli on 31st Aug and as per him they have sent an email and it will take 15 days to convert, How is it possible when credit card company is saying that EMI has to be made on the same day which was not done by the Merchant, On next day/after few days merchant cannot convert the amount into EMI

On 1st Aug, I called at your head office[protected] and had a word with Mr. Rakesh (CCE), He told me that tie up with banks on EMI has been stopped however he will check the same

Please help and suggest how can i get my money back

Membership number – GSH-J-143
Product pitched by – Waseem ([protected])
Supervisor – Sukesh Kohli ([protected])
Place from where I have taken the membership – Jasola, Living style mall, shop no 111, 1st Floor, New delhi


Regards
Raman Ahluwalia
[protected]

Sir,
This is to inform you that I have taken membership of Club group of Hotels on dated 18.07.11 & 18.09.11 by giving cash 1000/- and cheque of Rs. 9000/- and We got receipts vide no.057 & 109 for your company Destination Resorts India Pvt. Ltd.
Now, when We going to book resorts/Hotels for GOA then We have been told that Rs. 6200/- will be submitted extra before going to GOA which was not told your executive by Sh. Sukesh Kohli at the time of meeting at 205, APSRA Arcade Mall, Karol Bagh.
There, we want to withdraw this membership and please return my booking amount of Rs.10,000/- at the earliest.

Dear Sir,

16/02/2011 i membership with club group of India,I have given that day 3500 token cash,next day i have given 34000,totally i paid 37500,I paid membership fees as first installment of 10 years membership worth Rs 75000/- and signed an agreement with them, after i paid this amt of cash they told we will send your membership card within 1 month,but now 1 yr over i didn't get my card,i called that fraud company lot of times,they wont response my calls,and also when I tried to book my holiday package to Goa, by telling them one month in advance, they could not book and even not replied to my mail and refused to talk on phone properly.

After wards, I asked them to return my money back to me, but they refused as it is against the agreement, I have signed,Please help me how Can I get my money back to me or what should I do.

i need my amt refund with compensation,otherwise shall i go to take legal action,what i will do?

company addrtess
DESTINATION RESORTS INDIA PVT.LTD.
Registered off;715 vishwadeep tower,district centre,Janakpuri,New Delhi-110058,
TeL;[protected],25616685 website;www.clubgroupofhotels.com

sales venue;FF-03,west Gate Mall,Raja Garden,New Delhi,
TEL;[protected] website;www.clubgroupofhotels.com