[Resolved] Club Mahindra Holidays — change in law for gst vs change in rate of interest in line with plr reductions | |||
Dear Club Mahindra Team, I really appreciate your follow up on notifying the change in law with regards to GST. However, I am surprised to see that there was no change in interest rate for so many rate changes over the last 3 years. In light of this, I would request to review the request on change of interest rate and pass of the benefit to customer for revisions to the interests earned on account of such differential interest rates by Club Mahindra. Appreciate your prompt and positive response to this. Thanks and regards, Jagdish Panchal +91 [protected] On Tue, Aug 15, 2017 at 12:00 AM, [protected]@mahindraholidays.com wrote: Dear Jagdishkumar Panchal, The Government of India has implemented the Goods & Services Tax (GST) effective July 1, 2017. Club Mahindra has successfully migrated to GST effective 1st July 2017 and our systems have been updated to ensure required compliance. To understand the revision in your unpaid dues and future EMI's please refer to the attached document. In case of any queries please contact us at [protected]@clubmahindra.com or call[protected]. Warm Regards, Team Club Mahindra Was this information helpful? | |||
Mar 1, 2018 Complaint marked as Resolved After a long follow up, the issue is resolved. Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Aug 16, 2017 Club Mahindra Holidays Customer Care's response Dear Sir, We would like to connect with you regarding the matters you have highlighted. We have forwarded your details to our concerned team and they will get in touch with you. Warm Regards, Club Mahindra Team Verified Support Aug 17, 2017 Club Mahindra Holidays Customer Care's response Dear Sir, Our team tried connecting with you but couldn’t get through. Please share a suitable time & an alternate contact number for us to help connect with you. Warm Regards, Club Mahindra Team Verified Support Sep 08, 2017 Club Mahindra Holidays Customer Care's response Dear Sir, We wish to inform you that our team has got in touch with you and have addressed your concerns. A mail has been sent to you regarding the same under interaction ID:[protected]. Kindly refer the same. War Regards, Club Mahindra Team | |||
 2 Comments | |||
Comments
Had calls with customer reps, however no firm response on this.
Reply
There is no clear answer in writing to my question, as it's an interest plan, why there cannot be any revision to interest.
I don't think so that anyone at club Mahindra can even have courtesy to clarify the terms and conditions of the contract.
Have lost hope and patience with this confusing and unclear way of responses.
Not to mention, even the highest customer grievance point of contact has no time to address such issues with clear resolution.
I don't think so that anyone at club Mahindra can even have courtesy to clarify the terms and conditions of the contract.
Have lost hope and patience with this confusing and unclear way of responses.
Not to mention, even the highest customer grievance point of contact has no time to address such issues with clear resolution.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
76%
Complaints
2626
Pending
143
Resolved
1946
+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002