[Resolved]  Club Mahindra Holidays — Cheat or fraud

Address:	New Delhi, Delhi, 110017
Website:	www.clubmahindra.com

Our biggest mistake was booking Club Mahindra (Membership Number 1829702)

History:

At the time of booking the best available was Red Colour (1BHK)

Sumit Shah was the concerned salesman who fooled me.

I categorically asked that i will take holidays during school holiday breaks and we generally travel in group.

He said then you must opt for the best one (i.e.- Red Category 1 BHK). I did that.

Breach of Trust:

I wasn't informed about the ASF Fees which came to me as a surprise.I digested that.

I have been able to take only 1 holidays in the last 7 years.

Every year I am disappointed. The holidays gets booked the moment it gets opened.

Last year I had to face a lot of trouble and even I had to tweet to Mr. Anand Mahindra yet my holiday did not get confirmed at Coorg. On writing to Mr. Mahindra people swung into action but nothing happened. Only a promise that next time you will not be disappointed.

This year yet again I get to hear that there is a Purple category that will get priority.If the category is introduced then why should I get penalised. I was disappointed yet again.

I requested for cancellation (reference number 8413934) but I was dissuaded by a lady called Preeti from cancelling in the pre-text that they will help me out. It took me time to realise that they are buying out time. No holiday was booked and nothing was done. Finally when I insisted on cancellation thereafter that lady Preeti (never called back). I followed up many a times but they have stopped responding to me.

My cancellation request was on 21st September and I want to full money along with the ASF Fees and interest on the money deposited.

I will officially file the case if the need be but will not take this non-sense any more.

Regards
Tanwir Alam
[protected]