[Resolved]  Club Mahindra Holidays — complaint for mr. javed & mr. anand r city mall office

Its regarding a club mahindra gift voucher,
I have been called at club mahindra office on 16/11/19 at ghatkopar office r city mall saying i am a lucky person to receive a 3 days stay at any of clubmahindra resort. When i went there it was nothing but a marketing strategy to call people at office and convenience them to be a clubmahindra member. When i was not convinced by them they have committed to provide me a gift voucher by mail on 18/11/19 but they provide mail after my several reminders after 4 days & they clearly told us you need not to pay any single paisa for gift voucher but i was surprise when top of the voucher they mentioned to pay rs.2000 at the time of check in is compulsory & non refundable & we can use the same for fun dining, a la carte, beverage etc, but at the time of presentation they didn't single time told us for this money they hide this from us, even i was asking twice or thrice that we no need to pay any single money? & they confidently said not to pay any single money.

Request all of you reader to never put your effort and time when you hear a call from club mahindra and never plan your vacations with club mahindra. Its not my frustation but its the story of most of the people who deal with club mahindra. If you google you will get lot many reviews more or less like mine.

I have a complaint about sales person mr. Javed & mr. Anand who has cheated us not told us regarding rs.2000 & wasted our 2.15 hrs.
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Dec 22, 2019
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2019
Club Mahindra Holidays Customer Care's response
Hi Neelam, we regret to know about your experience with us. Please share your contact number via Facebook Inbox, our team will connect with you to assist further.
Complaint comments 

Comments

Hi had email on 14 nov to club member to not block my amount they told me it just inial process your amount would be refunded if you dont want membership. they are not replying to my email sales person mr. vinod is not answering and my amount of 58600 is blocked

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    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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