[Resolved] Club Mahindra Holidays — Dissatisfaction over services provided | |
I was sold a membership of club mahindra in 2011 by a smart salesperson, who promised me a world of beautiful holidays for the next 25 years. However, in reality, i've been able to manage only one holiday till date, that too, in mahabaleshwar in peak of monsoons. This is because their properties are never available when i wanted (I've always put up requests, well in advance, in my entitled season only). Last december, i requested for a holiday at dubai in apr 2016. I was told that bookings for april will open only on 01jan16. So, early in the morning of 01 jan 16 (About 6 am) i proceeded to book my dubai holiday online, only to find that bookings are full already. I was wait listed initially, which got cancelled on its own. Basically, booking for a club mahindra holiday is more difficult than 'tatkal' booking of indian railways. This leaves me with only one option. At the time of purchasing, i was assured that i can 'sell' my holidays back to club mahindra if i'm not satisfied or for any other reasons thereafter. I want to dispose off my club mahindra membership. Please advise me how to go about it. Request an early response. --durlav jyoti das (Membership id[protected] Was this information helpful? | |
Aug 17, 2016 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Mar 28, 2016 Club Mahindra Holidays Customer Care's response Dear Sir/ Madam, We urge you to reconsider your decision regarding our membership and would like to connect with you regarding the matters you've highlighted. Thank you for sharing your membership ID with us and we have forwarded the same to our team who will get in touch with you. Warm Regards, Club Mahindra Team Verified Support Mar 30, 2016 Club Mahindra Holidays Customer Care's response Dear Sir/ Madam, We believe our team has got in touch with you and have addressed your concerns. Warm Regards, Club Mahindra Team | |
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Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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