[Resolved]  Club Mahindra Holidays — down-payment refund

Sir,
I am jaydatt pandya
Member ship i'd is 2761642
My father dr bharat pandya is applied for membership on18/5/2017, for me and paid down-payment through axis credit card payment.in a application i had not signed as a applicant, that mean application form incomplete and is submitted by club agent.
On next-day i said to agent for cancellations for membership through telephone talking.
How it possible without my signature you accept this application form???
On 1st june 17 i had emailed for cancellations, your system accepted it on 18th june. Email came from you as follows;

"dear mr. Pandya,

Greetings from club mahindra!

With reference to your request received, we have raised cancelation in your membership. You will receive your refund within 60 working days from our corporate office.

We urge you to reconsider your decision for membership cancelation

We thank you for giving us the opportunity to serve you!

Warm regards,

Shweta...""

From this day to till today... Your 60 working days is not completed.

And it possible without my signature it happen.
And duplicate copy of application i had not received till day.
I want my application copy as early as possible.
Also give me your company rules for refund process.
It's absolutely not fare for delaying of refund.
If now delay happened than you have to pay me refund with banking interest.
Always from your side i had received only and only computerised replied that within 2 to 3 working days our employee will contact you solve your problem but not a single positive response derived from your club.
Your club team, help center number [protected], regional office [protected], and your agent name tejas daraji [protected] are not given any answer for this case.