Club Mahindra Holidays — false commitments, request cancellation of membership

Address:	Mumbai City, Maharashtra, 400068
Website:	www.clunmahindra.com

My name is mahesh manjrekar and i have membership with mahindra holidays for past 12 months. My membership no is 2734751.

For past 1 year i have been facing issues with mahindra holidays. I had also complained earlier this year against the sales representative mr shashi and demanded cancellation of membership. Thereafter the company officials had contacted myself and assured better service.

The membership was sold without disclosing all facts. I have been trying to book for past few months but they come up with some conditions. Few days back i enquired about booking at lonavala resort for january'18 where i was informed it will be open on 4th dec. Today when i called i was informed i am not eligible for weekdays as there is priority for purple n red groups. Similar is the case with my 5 days complimentary holiday. There are so many conditions of booking 15 days in advance to selected resorts etc.

The conditions are such that it's impossible for members in lower group to have any bookings. It's like the members have to wait for leftovers.

The company is misusing the brand name "mahindra" to make money from the public. With no services guaranteed this is like phonzi money making scheme.

Today i had to force the telephone executive (Shirley) to lodge my complaint for membership cancellation. I was assured someone will call me in 2 hours but no one called. The complain no is[protected].

I have paid all the dues & emi on time without availing any holiday/service since taking membership.

I am utterly disappointed with the company and demand my entire investment be refunded to myself without delay. I am not interested in continuing with the membership.

Regards

Mahesh manjrekar
[protected]