[Resolved] Club Mahindra Holidays — frustrated - want refund//cancellation of membership - 2793966 | |||
“please beaware club club mahindraand don't take their membership.” This is really frustrating to write an email about one of the worst situation im facing now. I got call from club mahindra dubai office on last 12/12/2017 for appointment to explain about club mahindra membership, executive mr shadab akhtar & mr raj joseph (Team manager) came to meet me and insisted to take membership. I took membership of white studio category after much duscussion and i given confirmation to make payment of aed 2097 (Inr 35360) via credit card. I got email from club mahindra on 10 january 2018 about membership details of id which is 2793966 and they mentioned about annual subscription fee (Asf) apart from down payment and monthly emi. They mentioned that asf charge will be inr 14711.00 and increase every year. I feel cheated because asf charges was not well explined to me before sign the form. I had asked several time to concern sales team before i sign the membership form that whether have any hidden charges apart from down payment and emi? They said there is nothing will be charged. I checked on net there were several cheating cases and most of them never got refund. I called mr. Shadab on 11 january itself and texted to mr. Raj to cancel my membership immediate effect and refund my amount. He said there is no procedure of refund (Eventhough member ship valid from august 2018. Its mentioned in member ship card) In between, there was a welcome call made by the lady staff from club mahindra dubai office after 3 weeks of after sign the membership application (Which was promised to be within 4-5 days after sign the membership application) and they didn't infomed me about asf properly. It was disgusting to find my email address wrongly recorded eventhough i infomrmed to club mahendra dubai office, but by this time they deducted down payment from my credit card. The downpayment was immediately credited to the club’s account withih 2 days of sigmimg form. I send mail to [protected]@clubmahindra.com to solve this i got reply with communication id mhril=[protected] for get back in 2 days but still no response. It is my sincere request, please initiate my cancellation of mebership id 2793966 and refund my money. Thanks! Shijo. Vb Was this information helpful? | |||
Mar 15, 2018 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Jan 15, 2018 Club Mahindra Holidays Customer Care's response Hi Shijo, We regret the experience you had. The team has made a note of your Member ID and your concern has been recorded. Please allow us some time to look into this and we'll get back to you shortly with an update.
Verified Support Feb 07, 2018 Club Mahindra Holidays Customer Care's response Hi Shijo, We understand our team spoke to you regarding the cancellation of your Membership and have also updated you on the status of your EMIs and ASF, reference ID[protected]. We hope your queries have been resolved now and that you're satisfied with the conversation.
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2 days before i received e mail confirmation that there would not debit any EMI in future, but i dont get any confirmation regarding my down payment refund claim, infact the customer service lady from Chennai office (Ms. Shreemati) called me and informed that i should step back ward from my refund claim or else they will start to debit EMI.i feel very bad on this as they are forcing to cancel my refund request (in another way i feel threatening), i requested her that i want to speak to a senior level manager regarding this matter and she confirmed that i will receive call from her senior manger on very next day. Now 3 weeks over, so far i didnt receive any call from their managers and now 2 days before she called me and informed that EMI will not charge, but she confirmed that my down payment wont give back.
Guys, whoever reading this, Please think minimum 100 times if you are planning to join Club Mahindra Holidays or else you will waste your money, time and you will lose peace of mind.
Today, Mahindra Holidays & Resorts India Ltd. indian stock market price is 304 INR for per share, i dont know how much times they sucked blood of common people's hard earned money to reach this level !
Guys, whoever reading this, Please think minimum 100 times if you are planning to join Club Mahindra Holidays or else you will waste your money, time and you will lose peace of mind.
Today, Mahindra Holidays & Resorts India Ltd. indian stock market price is 304 INR for per share, i dont know how much times they sucked blood of common people's hard earned money to reach this level !
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