[Resolved] Club Mahindra Holidays — Holiday package membership cancellation | |||||
Dear Sir/ Madam I took club Mahindra membership on 17th Sep-2016 & paid Rs. 50000 thru credit card & Rs. 56800 by cheque as advance payment. But next day when I checked documents & realized that their representative Mr. Sumeet did not explain me about annual subscription fees (ASF) & I felt it is costly purchase. So I decided to get membership cancelled & sent an email regarding cancellation to them on 19th Sep-16. They replied on my request on 21st Sep-16 that your cancellation request has been accepted & you will get your refund in next 30-45 working days. Please find below details of amount which they took from me & accrued int. A) Rs. 50000 paid by SBI CC B) Rs. 4528.45 Accrued interest by CC company C) Rs. 56800 paid thru cheque D) Rs. 7742 EMI deducted from CC Total amount (A+B+C+D)= Rs. 119070.45 Mr. Sumeet Mitra logged my membership in even after my cancellation request by email and by phone. whenever I tell him that I got SMS of ASF reminder, he reply this is system error, ignore it. I want, Stern action should be taken against Mr. Sumeet who misled me & give false information. I have been struggling to get my money back & suffering with mentally agony for last 4 months. I have all the email communication with club Mahindra for above marked details. Requesting you to help me out to get my money back & teach them a lesson. Email ID- [protected]@gmail.com Gurgaon Club Mahindra Membership ID- 2721293 Was this information helpful? | |||||
Feb 15, 2017 Complaint marked as Resolved Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Jan 13, 2017 Club Mahindra Holidays Customer Care's response Dear Sir/Madam, We sincerely apologise for the inconvenience you have faced and would like to connect with you regarding the matters you have highlighted. Thank you for sharing your membership ID with us and our team will get in touch with you. Warm Regards, Club Mahindra Team | |||||
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
I have been listening to "your refund will be done in 15-20 days" statement so many times since Sep-2016.
but every time the given period is lapsed.