[Resolved] Club Mahindra Holidays — Mis selling of membership | |||
I have been offered two weeks bonus holidays on payment of nominal amount of rs.7000 to rs.9000 per week. However, i find that it is to be based on rci membership and not by club mahindra. Hence, i have to take rci memebership. Further, complimentary holiday of 7 days for rci is at one place only. How can a prson stay at one place for 7 days and incur all expenses on food etc. This is nothing but a misselling only. My membership allotted is membership 2713280. I request for refund of rs.32, 670 at the earliest. Dont leave it to branch sales office as they would not be interested in cancellation Thxs for cooperation Yogesh Was this information helpful? | |||
Sep 10, 2016 Complaint marked as Resolved This complaint is not resolved. (wrongly clicked and went into Resolved automatically)
The Company people are calling me several times and informing that my request has been forwarded to Branch. I have told them several times that Branch is not interested in cancellation. Further, in the past also they ask you to pay three installment and cancel membership after enjoying complimentary holidays i.e. 5 days CM holidays, and 7 days from RCI at one place only It is unfortunate that in spite of my instruction to stop installment they tried to recover monthly installment from credit card. This is unusual thing from reputed organisation. However, I have insisted on cancellation as it is mis selling of product as i have not utilized any holiday service and all over the world I have not seen such resistance from reputed companies for refunding customer's own money as company has nothing to loose. Club Mahindra Holidays customer support has been notified about the posted complaint. Verified Support Sep 03, 2016 Club Mahindra Holidays Customer Care's response Dear Sir, We would like to connect with you regarding the matters you've highlighted. Thank you for sharing your membership ID with us and we have forwarded the same to our team who will get in touch with you. Warm Regards, Club Mahindra Team Verified Support Sep 12, 2016 Club Mahindra Holidays Customer Care's response Dear Sir, We wish to inform you that our team is currently looking into your concerns and will connect with you with an update. Warm Regards, Club Mahindra | |||
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+91 44 3988 1000
+91 44 6695 3435
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
Pl refund my hard earned money i.e. Rs.32670 without any delay as it is miselling of product as per prevous mail.
Pl dont leave it to Branch as they are not interested in refund for whatever reason
Look forward to trustworthy people in Mahindra Group
Thxs
Yogesh