[Resolved]  Club Mahindra Holidays — Money not refunded even after 6 months

Address:380001
Website:www.clubmahindra.com

On 8th March 2016, Mr. Sikander Vadadriya visited my office offering me Club Mahindra membership and luring me with lots of offers, Iphone etc. I was initially interested so I told him I would think about it and reply him in a couple of days, but he said that all the offers were valid only for that day and I would have to decide right then. So I said fine I'll still decide in 2 3 days. So then he said it would be okay if I just fill in the application form and pay an introductory fees of Rs 7800 then I could decide in a couple of days and if at all I didn't want to go through with it, he would cancel my application and refund my fees. So I paid him Rs. 7800 through my IDBI BANK debit card. Then I called him the very next day and told him that I wasn't interested for now. He assured me that there would be no problem, that he would cancel my membership and my money would be refunded within 15 to 20 days.

IT'S BEEN 6 MONTHS AND NOT A SINGLE PENNY HAS BEEN REFUNDED!!

Whenever I called Mr Vadrariya he would give me fake assurances and ask me for more days. After 3 months he started ignoring my calls and when I called multiple times he blocked my number but answered straightaway when I called from my father's number. He asked for more time yet again and after that blocked my father's number too.

If this is the service you provide before taking your membership what can I expect afterwards?? And if today it's a matter of Rs. 7800 who knows tomorrow it might be 78000!!

I feel really CHEATED and I think such FRAUDS should be stopped.

Considering your fame and customer satisfaction I hope my money would be refunded soon.
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Oct 13, 2016
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Sep 11, 2016
Updated by athar.puthawala
Even sent an official email to a Club Mahindra officials on 16th August 2016 but still did not even get a single reply from the company till date!!
Verified Support
Sep 12, 2016
Club Mahindra Holidays Customer Care's response
Dear Sir,

We sincerely apologise for the inconvenience caused and would like to connect with you regarding the matters you've highlighted. Please share your contact details on our Facebook page via an inbox message for our team to get in touch with you.

Warm Regards,
Club Mahindra Team
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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
    Club Mahindra Holidays Address
    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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