[Resolved]  Club Mahindra Holidays — mr puneet sharma

Address:Kirpal apartment, patparganj, I put extension, New Delhi, Delhi, 110092

On saturday 13/04/19 i met mr puneet sharma, a executive at club mahindra holidays, at sky wok - park inn by radisson, at patparganj, ip extension, new delhi regarding possible memebership at club mahindra. I was not sure of joining and so as advised by the aforementioned representative deposited inr 10, 000 fro my debit card as token advance so as keep the offer for the day valid. I declined to take up the member ship on sunday at around 4pm and asked for my refund. Mr puneet said he will get back to me. However its been 24 hours and he has not done so. Moreover during this time i have called him four times without nay response.

I am hopeful the matter will be sorted out soon and my money refunded soon.

Regards
Mayank agarwal
[protected]
1985mac. [protected]@gmail.com
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May 21, 2019
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2019
Club Mahindra Holidays Customer Care's response
Hi Mayank, we sincerely regret the inconvenience caused to you and are here to assist you. This has been shared with our team, please be assured that our team will look into this and address these concerns.
Verified Support
Apr 18, 2019
Club Mahindra Holidays Customer Care's response
Hi Mayank, with reference to the Interaction ID:[protected], we understand that our team got in touch and has addressed your concerns. In case of any further queries, please feel free to connect with us on[protected].
Complaint comments 

Comments

It's been two weeks since the incident happened. All I have recieved is a phone call from the representative of club Mahindra and false assurances that the matter will be resolved soon.

I have furnished details to the representative as asked .
I have lost all hope. These guys are real scumbags who just will fool you of your money. Really very unprofessional.

Mayank

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