[Resolved]  Club Mahindra Holidays — non cancelling my membership and refund of money

Address:495677

I have been taken club mahindra membership on 25 th mar 2018. But after few days when i came to know that their membership value are less than what i paid. And annual main charges are also hidden. I forward request through mail n phone calls to cancel membership n refund my money. But they are not doing and said we will call u back in 3 to 4 hours from last 6 days. Please help meto come out.
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Apr 10, 2018
Complaint marked as Resolved 
No any steps has been taken for cancellation of mu membership id. They even didnt replying my mails or call me. No resolution has been provided yet. Pls do something. How this complaint has marked off without providing any resolution.
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Apr 05, 2018
Club Mahindra Holidays Customer Care's response
Hi Nidhi, Please share your membership ID and contact number with us via Facebook Inbox and we will have our team connect with you shortly to address this.
Apr 05, 2018
Updated by Nidhi88
Membership id is 2810049
And contact no is [protected].
Apr 05, 2018
Updated by Nidhi88
We meet sunil singh powar and dharmesh chaturvedi at a hotel in korba the club mahindra representative.

We are contacting club mahindra since 30th of march but we are getting nothing except assurance. Eveey day we get the assurance that will get the call from lucknow branch for cancellation of my membership but till date we didnt get a phone or email.

Mail screen shot is attached for refrence. We can not expect such type of fraud from a esteemed organisation like mahindra.

They dont have the professionalism. Their only purpose is to loot the money from the public and then forget the customers.

If this issue will not resolved with a week i will go to consumer forun and demand heavy compensation for this harrasment.

Member id is 2810049

Verified Support
Apr 06, 2018
Club Mahindra Holidays Customer Care's response
Hi Nidhi, We have made a note of this and have passed it on to the relevant team, they will connect with you shortly to address this.
Apr 06, 2018
Updated by Nidhi88
This statement i am getting from the last 5 days and till date i havent received any responce from club mahindra.
Apr 09, 2018
Updated by Nidhi88
Hello...
Today i.e. on 09.04.18 we havent got call from club mahindra regarding cancellation of my membership.
Please do the needful.
Apr 10, 2018
Updated by Nidhi88
This compliant has not been resolved. How this marked as resolved. We havent got any call or mails regarding cancellation of my membership. They didnt even replying for my query.
Complaint comments 

Comments

Memnership id is 2810049.
Taken the membership on 25 march 18. And applied for cancellation on 30.03.18.

We got a mail from club mahindra
"To make it easier for us to track your query, please quote this Interaction ID 12118733 in all of your communications. We also recommend you to write to us from the e-mail ID which you have given to us at the time of enrolment for security reason".

But till today i havent got any confirmation call or mail from club mahindra.

We are making calls to clubmahindra twice in a day. But we get only assurance that i will get the call today only fro the last 4 days.

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    +91 44 6695 3435
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    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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