[Resolved]  Club Mahindra Holidays — Not refunding back money

Address:Dehradun, Uttarakhand

My husband and I had enrolled to club Mahindra membership in May end just after our marriage in mid may . Since we had planned a Bangkok trip we thought take lodging from club Mahindra . We did as was told by club Mahindra dehradun employee Saurav about the payment . We paid 27k on spot and agreed to pay three more instalments of around 8400 before going to holidays . All this was told to us by the club Mahindra employee Saurav only . We went home with relief that now we have to come before we go for holidays and will pay remains amount but this didn't happen . They took 8400 more next month so total 35000 and when we went to take details of booking we came to know that booking was not done .we were so terrified that what we will do now . Immediately we booked hotel from makemytrip and applied for cancellation of membership . And refund of 35000 . Now it has been more than 10 days but no one called from club Mahindra regarding refund initiation also . We have called several times but they always say that a call will come within 24 or 48 hrs but call never comes . I need help or advice so that we can have our money bck thAts 35000 Please don't swindle people to get rich ...
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Sep 5, 2016
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2015
Club Mahindra Holidays Customer Care's response
Dear Sir,

We’ve noted your concerns on other complaint forum as well. Please share your details at http://is.gd/CMListening for our team to get in touch with you.

Warm Regards,
Club Mahindra Team
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    Club Mahindra Holidays Phone
    +91 44 3988 1000
    +91 44 6695 3435
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    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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