[Resolved]  Club Mahindra Holidays — refund not given on time

Worst experieance with club mahindra (Mhril).in requested to cancel my membership (Member id:2807767) on 21 march 2018 after that they tried me to convince to stay with them, finally on 18th april 2018 i got confirmation email saying that it will take 60 days to cancel the membership and i will get refund (Full amount) within the same time. On 18th june i emailed to know status of refund and again i got their reply saying its 44 working days only so process will take another 15-20 days. On 12 july when i wrote them again saying now its 60 days completed whats the status, they sent me auto generated email saying represntative contact me in 2 days. But no one replied on my email. I kept calling to mhril call centre but no one gave me proper answer. After my repetative calls they told me to arrange a call back, for which i never get call back for 4 days, during this i kept calling them, but again no answer. Finally they arrange the call back from vidhya whoi is handling my case. Vidhya told me your case will take another 1 month, when i kept saying i need refund on urgent basis and i need email for exact date. Vidhya commit me to send email by eod on 19th july and also commited me that i will get call back by 12 o'clock on 20th july. Now that call never came. I repetedly called their call centre but no one is serious about my issue.

I want full refund with some compensation.