[Resolved] Club Mahindra Holidays — refund of membership fees after cancellation

csenasir

from Udaipur, Rajasthan

Address:

Jaipur, Rajasthan, Jaipur, Rajasthan, 302026

I am Nikhat Parveen from Jaipur, Rajasthan, i have opted for cancellation of membership, i already had many calls with customer care, they told me it will be after 90 working days, i am still waiting even after 6 months, when my money will be refunded back ?

Here are the payment details:
INR42, 340.00 debited on Credit Card XX9002 on 04-May-19.Info:MAHINDRA HOLIDA

My contact no. is [protected] and email id is cse.[protected]@gmail.com

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Dec 27, 2019

Complaint marked as Resolved

Club Mahindra Holidays customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2019

Club Mahindra Holidays Customer Care's response Hi Nikhat, we regret to know about this. Your concern has been shared with our team, they will get in touch to address this soon

Dec 17, 2019

Updated by csenasir I was contacted by Customer Service and got an email for full refund to be received within 25 working days. Hopefully i will get it soon,

Verified Support

Dec 17, 2019

Club Mahindra Holidays Customer Care's response Hi Nikhat, we understand that our team got in touch and has conveyed the refund timeline to you. In case of any further query, please feel free to call us on[protected].

Dec 27, 2019

Updated by csenasir Finally, i got the refund on my credit card used for payment.