[Resolved]  Club Mahindra Holidays — refund of our amount

Address:New Delhi, Delhi

Club mahindra sell us their membership by inviting us to radison hotel paschim vihar as they tie up with hyundai to provide special discount & services to its customers who buy new cars.

I along with my wife went their & after discussing of plan they swipe 37220.00 from my credit card & balance they have to come to my place & do the necessary formalities & requirements but after my many reminders & calls they never turned up so i immediately cancelled my membership on 01-01-18 by informing them on phone & by sending them an email. After submitting my cancellation request they sent their representivr to my place he request me not to cancel the membership & offer some more benefits but when i try to book as he committed that he will arrange a good family holiday for us on 06th feb on occasion of my birthday at their jim corbett resort but again 2-3days passed but no positive response from anybody from member relation team & club mahindra local office at nsp pitampura. I proceed with my cancellation request & on 08th jan 2018 i got an email stating that my cancellation is processed & the same will take maximum of 60 days but after so many reminders & call i didn’t get any refund till date.

It is very bad practice on part of club mahindra such a big organisation who are cheating people with their hard earned money.

I request your good self to kindly help out & get my refund along with interest at the earliest.

Regards.,
Sarabjeet singh
Tel.: [protected]
Member i’d.: 2795116
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May 25, 2018
Complaint marked as Resolved 
Club Mahindra Holidays customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2018
Club Mahindra Holidays Customer Care's response
We are disappointed to read this, Sarabjeet. The team has made a note of your membership ID and contact details. Let us have a look at this internally and we will reach out to you at the earliest.
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    +91 44 6695 3435
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    Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai, Tamil Nadu, India - 600 002
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