Sir... My complaint is not resolved... Only they phoned and send me mail in 15 mts, and then no response so far... This is how they are showing 80% cases resolved...
I am a club mahendra member (Id 287561) and have following views on club mahendra based on my 10 years with them...
Vide clause 1.5 r/w 2.3...... They are charging for goodwill, reputation and brand of company as 60% as admission fee which is a good example o[censored]nfair trade practice and estopeble in courts.
Club mahendra states that one must satisfy about quality of their services before joining, and later admission fee will not be refunded under any circumstances... Now question is which product in the world says you satisfy about service of product before using it... Most products allow refunds if not satisfied after trial using it... So even clause 2.3 is unfair and estopeable under law as example of continuiing with unfair trade.
2) rule 5.1 says asf (Annual subscription fees) must be paid in advance and rule 5.2 says if asf is not paid in advance club facilities are not provided... Now question arises if any payment is demanded and is charged in advance only then how question of asf arreares due can arrise... But club mahendra keeps sending arrears notices even though the services are not being provided if asf not given in advance.
So again they are following and ocontinuining with unfair trade with people and must estoppee under ;aw to continue.
Another thing noticeable is rules 5.4 rw 5.5 which nullify use of giving their rule 5.2... By saying that asf has to be paid even if services are not offerred and availed... Really bad set of rules framed by their someone...!!
3) lastly when a member has not availed the 7 days in a week and has not consumed consumables such as 7 days electrcal charges,.. Which must be a minimum rs 500 per day for one or two ac in resort... How can they even think of asking money for that.
Club mahendra must correct on above and avoid member unfriendly terms and notices which annoys its elite members who feel hurt the way they treat members as if they are beggars who have been trapped by them... That is why they are only trying to trap people... They are a fit example o[censored]nfair trade running to trap innocent consumers... Once trapped they can not escape and no refunds... Let club mahendra give a data in last 10 years how many refunds they gave when refind asked??? And how many refund cases are piling up?? Wake up,
Sorry to say... But club mahendra may have difficulty is answer one day.. Once authorities wake up against the unfair trade practices flourishing and going on unabated so far... But one day has to come for every thing going wrong...
Imp note... One more complaint here... They do not resolve complaints, only one of them calls that we will resolve and never comes back... So i have put the complaint again...
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I am trying to get the cancellation policy of Club Mahindra. I have searched the site, however, it appears that by intent they have not provided any details.
I hope that they respond to this email and provide the cancellation policy. They can send me the details on [protected]@gmail.com.