Clubmahindra — Refund of cancellation of membership

Address:

Valsad, Gujarat, 396191

Dear sir,
This is with reference to above subject, we had informed cm office by phone & through personal visit of representative from our site about for cancellation of our enrollment for membership with cm and same also confirmed by them on phone & reply on mail that the process for cancellation has been started and in process, the amt. Will be credited in my account within 45 days.

The above membership was offer to me by inviting us (A couple) by phone from andheri, mumbai office of cm and was arranged the meet on dated 21/02/16 by representative who came at hotel sovereign daman near vapi.

The representative of club mahindra branch office andheri mr tushar abhnave and his senior ms arya, at above hotel and invited us for enrollment where we had clearly mentioned them that if i had better offer than this we shall immediately withdraw our enrollment/membership and it should not proceed be processed further and same was confirmed by them.

After enrollment on the very next day we got that the offer not the right and something was hidden by them and that we know from the other branch office of club mahindra. So we immediately called to mr tushar abhnave and explain the same and told him to cancellation of our enrollment and to credit our amount rs. 35, 700 payed to club mahindra through our credit card a/c no[protected] indusind bank branch vapi, ifsc code: indb0000085, holding by the applicant mrs jignyasa d kansara against the down payment of the scheme blue studio of club mahindra.
After few days we contacted on customer care and also the representative of club mahindra mr tushar abhnave since 21/02/16 and he ensure that your enrollment/registration has been cancelled and the down payment will be credited in your account within 10 working days.
In spite of the credit of amount, we got a message on our registered mobile number [protected] on dated 1/04/16 to deposit the payment of rs 9809 /month due on 7/04/16 which is very surprising and shocking for us.

The mail communication was also done recently dt: 17th jun & still the reply is same but the amount yet not credited.

Today i call to mumbia office & talk with ms. Pallavi kaur who has reply on my last mail. She also said that due to some technical problem hence amount is not credited & they need some more time with account dept. To check & update.

We hereby informed you and request you to take necessary action to cm in above matter and get the cancellation, refund of amount with interest and same it should be credited in above my account (As per all details) at the earliest.

Attached the copy of my communication done with cm for ref.

Thanking you
Jignyasa kansara & devendra kansara.