Colive — Advance Booking Amount - Refund Fraud

Address:

Stanley Premium Coliving, near Apollo Pharmacy & HDFC Bank, Green Glen Layout, Bellandur, Bengaluru, Karnataka 560103

Hello Team,

I had booked for a double sharing room in Bellandur, Bangalore through a colive employee named Rinku. He had asked me to pre book the room so that, it would be available for me during my move in date. Based on this communication, I had paid the advance amount of Rs. 1500 (proof attached). At that time I was in my hometown. When I was nearing my move in date, I approached the property and asked for the room. The manager of the property - Stanley Premium PG Coliving said that he doesn't know who is Rinku and that no room is pre-booked. And then whenever I asked Rinku about the booking and for my refund, no proper communication was provided. Once, he asked me to fill the details for refund which said the amount booked would be refunded in 7 business days. But again it's been more than 14 days and there is no information from their side. This is totally a fraudulent activity and I would request to take a strict action on the person and please provide me back the amount I booked.

Information of the person:
Rinku
Ct: [protected]

I have attached the proof herewith.

Regards,
Harish