Colive — All deposit deducded and checkout date is wrong in the deposit mail sent by colive

Hi,
I vacated colive in 2022 may end..At the time of joining colive they mentioned that all deposit will be refunded and did not tl about any charges that will be deducted from the deposit at the time of vacating and assured us that all deposit will be refunded.
No deposit is refunded and all has been deducted.
Also checkout date mentioned on the deposit email is also incorrect.We vacated at may end but checkout date mentioned is june 2022