Colive — Billing settlement

Pandey Apoorv

Sep 17, 2023

Address:

77, 1, Bellandur Main Rd, Bellandur, Bengaluru, Karnataka 560103

I stayed in Colive Minneapolis from 31 July, 23 to 31 August, 23. I paid a security deposit of 20000 INR. The colive management told me that I would receive 16500 minus electricity charges on leaving. Even the colive app showed the same. But as part of final settlement they charged me
5806 INR as separation charges and 850 INR as repair and maintenance charges.
This is not fair. And on top of that they are writing the settlement cheque to my residence instead of just paying me through internet banking.
Please look into this. This is fraud.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Colive customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2024

Colive Customer Care's response The separation charges amounting to 15 days of your monthly Rent shall be applicable for 1BHK and 10days for all other sharing shall be charged upon check-out for cleaning and maintenance of the premises.

Related Colive reviews

View all 363 Colive Reviews

Comments

Colive Customer Care

Sep 23, 2023

Verified Support

The deduction which is done in the final settlement are applicable & is done as per the agreement & the company guidelines.

The separation Charges: 10 days rent for Sharing / Studio room's & 15 days rent for 1BHK & more.
E-bill Charges: Usage for the last month of stay.
R&M: Damage/loss of item charges

All the charges are based on the actual charges & which is already been agreed in the agreement.