Colive — Booked a visit but Didn't get any refund

Address:

Bangalore

Colive organising a very poor and fraud services inside the company. I have booked a visit but never get to visit the place, so i cancelled the visit.
But thier executive never mentioned that the amount is non-refundable.
When I raised a complain their executive keep telling me to read the clause in their handbook.
But this isn't the way to provide service. Colive should have been informed to me that amount is not refundable. I shouldn't have been booked any visit to their fraud business in the first place.
Mark my word, do not use colive services, there are more fraud promises their executive make.
I have contacted A executive named ASHUTOSH here in Bangalore for Colive services.
Once they get the amount they don't even pick your call or reply to messages at all.

FRAUD SERVICE IS WHAT COLIVE DO!!