| Address: 2nd floor, Kote MR Plaza, 755/95, Outer Ring Rd, Anand Nagar, Doddanekundi, Marathahalli, Bengaluru, Karnataka 560037 |
I am writing to formally raise a complaint regarding my stay at Colive 1218 Hampton B, Bangalore, where I faced severe inconvenience and loss due to lack of transparency and unethical practices.
I was never informed about the handbook rules requiring a 3-month minimum stay for deposit refund.
The property manager and sales representative failed to communicate this policy at any point before or during my stay.
I was falsely charged for fan damage, despite leaving the room in the exact condition it was provided.
I stayed for 2.5 months and was denied my ₹20, 000 security deposit, with no proper justification.
Despite repeated follow-ups, the property manager kept assuring me “no worries, you’ll get it, ” but no refund was ever processed.
Customer service channels did not respond effectively or provide any resolution.
This experience has caused me financial loss and mental distress. I request a full refund of my ₹20, 000 deposit and appropriate action against the staff responsible for misinformation and misconduct.
Sincerely,
Palik Gupta
Former Resident, Colive 1218 Hampton B, Bangalore
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