On the 1st of June I got contacted with a colive seller name Nisha. Enquiring whether I'm looking for a room. I said yes & the lady offered lot many rooms but when I ask her to give me the room details.
The lady refused & said that I have to pay Rs 1000 for the details to be given. I paid the Rs.1000 but told her not to booked any property unless I visit & confirmed it.
On the same day 2nd of June after the payment later in the evening I asked her not to proceed for any booking as my KYC details wasn't accepting by COLIVE moreover I have no interest in the property shared by NISHA.
So, I asked the NISHA to refund my money as the booking wasn't confirmed as per COLIVE Policy. I have the right to get my money refunded.
I raised 3 tickets but none of them had been looked into nor any COLIVE customer service dare to help me. Till date I have made 89 calls but each time you introduce a refund they disconnect the call.
I tried calling back the lady NISHA but call blocked once she attended the call refused to refund & after a 2 days later the COLIVE sent me an email saying my booking is been confirmed whereas I requested COLIVE not to booked any property & give me my money refunded.
I request COLIVE to refund my money also not to cheat people those looking for house.
I need my money back, I need my money refunded
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