Colive — Improper refund statement

Joined Colive For Just 1 Month. I stayed in colive memhis, bangalore.
I Paid A Deposit Of Rs.17351.

In The Beginning, The Sales Executive Told Me That He Will Be Able To Waive Off 3000rs From The Separation Charges (Actual Separation Charge -3000) As I Am Going To Be There For 1 Just 1 Month.
When He Made That Promise, Then I Did Agree And I Joined Colive.
But Now, I Tried Contacting Him, His Phone is Switched Off. So, Overall, They Give Fake Promises While You Join And Later They Don't Vare At All. All Fake Marketing And Sales Strategy Has Been Used On The Customers.

I have my call recordings related to it, when he told me he would be able to do it.

Second, Coming To The Refund Amount, In The Beginning It Was Told, Within 15 Days After We Vacate, We Would Be Given The Refund.

Now they say, some dyd offer. I have cancelled it and still waiting for their refund of remaining amount atleast.

Its Been More than 20 Days, I Raised An Issue. But Until Now, No One Has Contacted Me.

I tried to contact my sales manager, but no response.

Third Issue, They Have Deducted 4000rs As Maintainance Charges( Other Than Separation Charges) I Stayed For Just 1 Month.We Have Given The Room Back In A Very Good Condition.
I Don't Understand What These Charges Are.

But All I Could Guess Now Is, While We Were Checking Out, The Property Manager Was Not There. We Tried Contacting Him Several Times, But No Response From Him. We Had To Give The Key Back To Watchman As We Had Our Bus Bookings.

But The Watchmen Did Check Everything While We Checked Out.
There Was No Single Issue Found.
Bit Still I Don't Understand Where These Charges Came From.