Colive — Invalid booking for a property that was not available and denying refund

A colive representative named Kabita (mob : [protected]) have asked me to pay an advance of 1500 rs for a single sharing room in marathahalli, bangalore for 5 days. She asked me to report at the property directly and initially the wrong location was shared to me. Finally after contacting the owner I came to know the exact location which was different and also he refused to give the room stating that they do not have single sharing rooms on daily basis and asked me to leave the property. I finally had to find another property as the colive representative was not picking the call afterwards. Colive has to be accountable for the humiliation I faced today and I feel I was scammed for a room that was never available. I am raising the complaint here to refund my deposit of 1500 at the earliest
Transaction ID : 6P[protected]