Colive — Issue with refund amount

I was a resident of colive Oasis bangalore in feb and march 2021. I raise the exit request on 26th feb 2021 and I share my account details and the refund about mentioned was 10, 322. I am yet to receive any amount in my account.

After raising 4 service request, now I see 8k colive money is added and 4k colive currency in the colive passbook, which was never mentioned in any document. So the amount should be deposited to my bank account.
Yet to receive a single call from any of the service person.

Please find the attached evidences on refund and exist request date.

Check with the sales - Pratik samanta he had no help to offer and than shared rajdeep’s detail mentioning he is banglore lead for Colive, he is not after first call.
Also have not received a single email regarding repayment.

Please take appropriate action ASAP. And let me know if any further details are required.