[Resolved] Colive — Money paid for rent but payment is still pending.
K
krdipen
from Hyderabad, Telangana
Jun 29, 2022
Address:
Colive Ruby PG, Hyderabad
I have paid ₹14000 as my rent for June 2022 on 1st of June, 2022 at 12:10AM. I have paid through an option they showed under my profile in their web application. I have the receipt of the payment. I have checked it was done on colive.com website. Even after money paid online on their website using the option they provided, yet they say rent payment is due. I raised the complaint on the very first day i.e. 1st June. Few days latter I was assured that they have found my payment and will update. 3 weeks have past, and now the month is also almost ended. The issue is not yet solved. They kept adding late fine. On forcing them to work fast, they blame me for making payment at wrong place. I have only used their option available at their website at that time. I have proof. I have asked me to repay. They are just delaying and I worry that they will latter refuse to refund my security deposit for not clearing dues that in real doesn’t exist.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jul 15, 2022
Complaint marked as Resolved
The company called me and said they would update my account. On 29th June they finally updated my payment on the mobile app acknowledging my payment.
Colive customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment