Colive — Reservation amount not refunded

Address:No. 755, BBMP Katha, Kote MR Plaza First Floor, 95/3, Marathahalli Outer Ring Rd, Doddanekundi, Bengaluru, Karnataka, 560037
Website:www.colive.com

The sales person asked me for a refundable reservation amount of rs. 3000. But the PG that was booked by her was unavailable. Hence I have raised a refund request via app and form. However there is no response from them and the customer service number is also not working.

Attaching the screenshot for your reference.

The sales person is Niminipriya Naik. She blocked my number because I was asking her for refund or another PG, but she couldn't help. I am unable to reach her as well.

Could you please help with the refund.
+3 photos
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Colive customer support has been notified about the posted complaint.
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Comments

The refund has been done on 4th Aug'23. Transaction details shared over service ticket.
Refund is already processed on 4th Aug'23 & the details of the transaction is shared on the service ticket.

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    Kote MR Plaza, 95/3, Marathahalli Outer Ring Rd, Bengaluru, Karnataka, India - 560037
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