Colive — Security deposit and Money debited twice

Address:

colive rosemary, Building No-39,12th cross road, near Sri Seetha Ramanjaneya Temple, Teacher's colony, sector-5,1st block Kormangala, HSR Layout, Bangalore, Karnataka

I booked my stay for Colive Rosemary, HSR layout Bengaluru for the month of October under the name Tanya Purusnani. My money amounting to INR 7000 has been debited twice which makes it INR14000. There is no designated person to whom you can escalate anykind of complain and no one ever answers the call. The hygiene standards are very disgusting and no one is there to listen to anything. seeing all the complains on the site, I dont think my deposit money will be refunded. I would like to takr strict action against this and would want someone to take this as a serious matter as there are number of people who have not received their money back.

Name - Tanya Purusnani
Contact- +[protected]
Email - [protected]@gmail.com